NativeHelpy

NativeHelpy

NativeHelpy · a NativeSoft AI product

Turn your product knowledge into useful answers

NativeHelpy reads your documentation, guides and product content and becomes an assistant that answers a user's question in plain words — and points to the page it came from. Your content stays yours, and there is no retraining to add it.

Already answering in Ananke, Gustivela and Clean Backgammon.

Watch the demo

Every feature of the demo, step by step. The English video also switches languages mid-conversation: Italian, Arabic, French.

Example Real answers from the live assistants (in English, as the products give them)

QHow do I compare two databases?

Open both connections, choose Tools ▸ Compare Databases…, pick the connection and schema under Source and Target, and click Compare.

Source: Ananke FAQ — Comparing databases

Why it helps

Answers from your own content, not the open web

Find information fast

A user asks in their own words and gets a direct answer, instead of scrolling a long manual or a search page.

Grounded in your material

Answers are drawn from your documentation, guides and product content — not invented from the open web.

Every answer points to the page or section it came from, so a person can read on and check it.

Fits inside your product

It lives in the interface people already use — a site, an app or a help centre — in the language of the page.

Runs on your own machine

In the products we run, it answers on the product's own server or device; once the content is prepared it can work offline.

Keeps up with your docs

When your content changes, a re-scan rebuilds the index — no retraining, and only the changed parts are rebuilt.

You decide what it talks about

Each assistant is configured for what it may answer outside its own domain: allow or refuse topics one by one, or all at once. A bank's assistant refuses everything that is not banking; a recipe app's may also tell a joke. Greetings, thanks and who made it are always answered politely.

Shows concrete examples

Besides the link to the source, it can show a concrete example taken from your documentation, such as an SQL query or a command, ready to copy.

Already in our products

Four products built on NativeHelpy

NativeHelpy runs today in three live products, each adapted to its own knowledge and language. The fourth, Helpy Translate, a translator built on NativeHelpy, is coming soon to Google Play. The screenshots are from the real products. And you can try it yourself, right below, in a live bank demo.

The Ananke database workbench

Ananke

Database workbench · Desktop

Answers questions about Ananke from the product's own documentation — the manual, tutorials, FAQ and SQL reference — and links to the exact page. It explains features and workflows; it does not read your database or run SQL for you.

ananke.nativesoft.ro
The Gustivela cooking app

Gustivela

Cooking guide · Mobile & web

Helps people find recipes by ingredients and preferences and answers questions about cooking and the app, in the language of the page. In the Gustivela app it runs on the device.

gustivela.com
The Clean Backgammon game

Clean Backgammon

Game & learning · Web & Android

The “Cleaner AI” assistant explains the rules and features and guides learning through the Backgammon Academy, linking to the right page. It is separate from the game's AI opponent. The Clean Backgammon app has 177,000+ downloads on Google Play.

cleanbackgammon.com
The Helpy Translate app

Helpy Translate

Translator · Android · Soon on Google Play

Translates text, files and conversations between 23 languages with an AI that runs on the phone, without internet. Built on NativeHelpy technology, with Helpy to ask in your own words.

Helpy Translate

Every NativeSoft product in action

Short videos of our assistants at work: NativeHelpy in a banking app, Gustivela in the kitchen, Ananke with SQL and databases, Clean Backgammon at the board. And Helpy Translate, translating on the phone.

The live bank demo: the NativeHelpy assistant has prepared a transfer and waits for confirmation, beside the Native Bank app

Try the live demo with a bank assistant

Live demo · Example integration · 23 languages

Native Bank is a fictitious banking app with the NativeHelpy assistant beside it. Ask for last month's statement, send money with your confirmation or have a payment explained, in any of 23 languages: one example of what NativeHelpy can do inside your own app.

Open the live demo Get it onGoogle Play

Live demo · try it now

Try NativeHelpy in a live bank demo

A fictitious banking app, Native Bank, with the NativeHelpy assistant beside it. Ask for last month's statement, send money to a beneficiary or ask what a payment is: the assistant understands the request in any of 23 languages, opens the right screen, prepares the operation and waits for your confirmation before anything important.

Prefer to watch first? The demo in a short video

Every feature of the demo, step by step. The English video also switches languages mid-conversation: Italian, Arabic, French.

  • Just one example. Any other implementation is possible and fully adapted to your needs: your product, your content, your actions and your rules.
  • On the site and in the app. The same assistant runs on a website or inside a mobile or desktop app, on your server or on the user's device - 100% configurable.
  • Safe by design. It answers only within what it is explicitly allowed to do, from the content it is given. In a banking app it will never tell you a joke or share a cooking recipe.
  • Fictitious data. The bank, the people and the money are made up; nothing real moves.

Get it onGoogle PlayThe same bank demo as an Android app, with Helpy offline on the phone.

Demo Native Bank is fictitious: all people, accounts, balances and operations are made up. No real money moves. This bank is only one example: NativeHelpy adapts to any website or app, with your content, your actions and your languages.

Discuss a pilot

NativeHelpy assistant

Connecting…

    Try a scenario

      The assistant answers only about this app and only from what it has been given. It never carries out an operation without your confirmation.

      Native Bank

      Demo · fictitious data

      Native Bank…

      Languages

      Speaks your users' language — and switches as they do

      NativeHelpy understands and answers in the language of the question or the page. The multilingual model comes in a 23-language variant, plus a lighter one tuned for English and Romanian.

      Englishen Românăro Deutschde Françaisfr Españoles Italianoit Portuguêspt Nederlandsnl Polskipl Češtinacs Magyarhu Danskda Svenskasv Ελληνικάel Русскийru Українськаuk Türkçetr العربيةar فارسیfa עבריתhe हिन्दीhi 日本語ja 한국어ko

      Ask in any of them

      A question in one language finds the answer even when your content is written in another — the model matches meaning across languages, not words.

      Switch as you go

      Change language from one question to the next and the assistant follows, replying in the language you asked in.

      Index once, not per language

      You prepare your content once. The same index serves every language, so adding a market does not mean rebuilding it.

      The 23-language variant runs in Gustivela and Clean Backgammon across the languages of their sites; Ananke uses the lighter English-and-Romanian variant. A deployment carries the variant and the languages your product needs.

      Deployment

      On your server or on the device — it adapts to the product you have

      The same engine and the same content, placed where it suits your product. NativeHelpy is built to drop into a website, a web or mobile app, a desktop tool or an internal help centre — in your own look and your own language.

      On your server

      For websites, web apps, help centres and internal tools. The assistant runs on a server — yours or ours — and answers every visitor from your indexed content. One place to update, and the content never leaves the machine it runs on.

      Live on the Ananke, Gustivela and Clean Backgammon websites

      On the device

      For mobile and desktop apps. The assistant and its index ship inside the app and run on the user's own device. Once installed it answers without a network, and the content stays on the device.

      Live in the Gustivela mobile app

      Either way the assistant becomes part of your product rather than a separate site people have to leave for. It fits the interface your users already know, and you choose where the work happens — on a server you control or on each user's device.

      How it works

      From your pages to a grounded answer

      Adding your content does not retrain the model. NativeHelpy reads it, structures it and indexes it, and the pre-trained NativeHelpy model answers from that index.

      1. 1

        Prepare the content

        Point NativeHelpy at your site or help centre, or hand it your documentation. It reads the pages, respecting robots rules and staying within the content you give it.

      2. 2

        Structure & index

        The pages are split into sections that keep their links, and indexed with NativeSoft's encoder. Nothing is rewritten — the index points back at your own pages.

      3. 3

        Integrate into the product

        The assistant is placed where your users already are — a site, an app or a help centre — and answers in the language of the page.

      4. 4

        Ask & get the source

        A question is matched against the index and answered from the closest sections, with a link to the page or section the answer came from.

      When your content changes, a re-scan rebuilds the index. If the sections are unchanged, nothing is rebuilt.

      Where it fits

      One product's knowledge at a time

      The three products above are live. Helpy Translate is coming soon to Google Play. The rest are directions the same engine fits — a deployment depends on your content, your tools and your constraints.

      Documentation & knowledge bases

      Answer from a manual, a wiki or an internal handbook, with a link to the relevant page.

      Help centres & onboarding

      Guide a new user through a product from inside it, in their own language.

      Websites & apps

      A help assistant that ships with the product and, once prepared, works without the open internet where the implementation allows.

      Games & learning

      Explain rules, mechanics and lessons, as in Clean Backgammon's academy.

      Technical & professional tools

      Precise, source-linked answers for software like Ananke, where a wrong guess is worse than none.

      Task assistance & automation

      Help with a task; carrying out actions depends on integration with your tools, permissions and approvals — the engine does not act on its own. The live bank demo shows it: the assistant prepares the operation, the app checks it and the user confirms.

      Banking & financial services

      Search internal procedures and documentation, guide staff, and explain approved information to customers. Sensitive deployments need specific validation and access control; this is a direction we can adapt to, not an audited or certified banking product, and NativeHelpy does not make lending decisions, give personalised financial advice or carry out transactions.

      Integration & processing

      What you provide, and where it runs

      What you provide

      The content the assistant should draw on — a website, a help centre or documentation — and a place in your product where the assistant should appear.

      What we integrate

      We prepare and index your content, tune the assistant to it, and connect it to your interface. A re-scan keeps it current as your content changes.

      Where it runs

      On your own server or on the device, in the two modes shown above, drawing on your content rather than the open web. What a given deployment needs depends on its size and constraints.

      Questions

      Frequently asked

      Where do the answers come from?

      Only from the content you give it — your documentation, guides and product pages. It is not a general web search, and each answer links back to the page or section it used.

      Do you retrain a model on our content?

      No. The NativeHelpy model is already trained to answer from help content it has not seen. Adding your content is a scan and an index, not a retraining. When your content changes, a re-scan rebuilds the index.

      Which languages does it support?

      The model comes in a 23-language multilingual variant — English, Romanian, German, French, Spanish, Italian, Portuguese, Dutch, Polish, Czech, Hungarian, Danish, Swedish, Greek, Russian, Ukrainian, Turkish, Arabic, Persian, Hebrew, Hindi, Japanese and Korean — and a lighter variant tuned for English and Romanian. It replies in the language of the question or the page, and a user can switch language from one question to the next. You index your content once; the same index serves every language.

      Does it run on our server or on the device?

      Both — you choose. On a website, a web app or an internal tool it runs on a server (yours or ours) and answers every visitor. In a mobile or desktop app the assistant and its index ship inside the app and run on the user's device. The same engine and the same content fit either mode; Ananke, Gustivela and Clean Backgammon run it on their websites, and the Gustivela app runs it on the device.

      Can it be added to any website or app?

      It is built to adapt. NativeHelpy takes the content you point it at and appears inside the product your users already use — a website, a web or mobile app, a desktop tool or a help centre — in your own look and language. What a given integration involves depends on your product and your content, which is what we work out together.

      Does it work offline?

      Once the content and the model are prepared, the assistant answers from them locally, without the open internet, in the implementations that support it — for example on the device in a mobile app. Preparing, installing or updating the content and model is a separate step that does use a connection.

      How do we keep it up to date?

      Re-scan the source — on demand or on a schedule. Only the parts that changed are rebuilt, and a scan that finds too little keeps the previous version and flags a warning.

      Can we control what it answers outside our domain?

      Yes, topic by topic. For each assistant you choose what it may talk about beyond your own content: enable or disable one topic (jokes, recipes, weather, sport, general knowledge ...), or enable or disable all of them at once. A banking app's assistant refuses everything outside banking, politely; a recipe app's assistant may also tell a joke. Greetings, thanks and who made it are always answered, and everything else stays grounded in your content.

      What are its limits?

      It answers from the content it has, so it is only as complete as your material, and — like any assistant — it can be wrong; the source link is there so a person can check. It explains and points to information. It does not act on its own: inside an app it can prepare an action the app allows - like a transfer in the live bank demo - which the app checks and the person confirms. It does not read private systems or make decisions.

      What is Helpy Translate?

      Helpy Translate is NativeSoft's translator for Android, built on NativeHelpy technology. It translates text, files and conversations between 23 languages with an AI that runs on the phone, without internet, and helps you learn a language. It is coming soon to Google Play; its site is translate.nativehelpy.com.

      Bring NativeHelpy to your product

      Tell us what you are building and the content it should draw on. We will tell you honestly what fits and what a deployment would involve.

      or write to [email protected]